New Arrivals & Shipping Information
New Product Updates and Shipping Days
New Product Updates
Every day at 21:00 Japan time.
Shipping
Shipments go out every Monday or Tuesday, and Thursday or Friday, twice a week.
Note: Days may vary depending on our patrol schedule.
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To Japan and rest of the world
| -0.5kg | 17.90€ via la poste — tracking number included, no insurance |
| -1kg | 28.90€ via reliable, fast DHL (colissimo may be used depending on the region) |
| -2kg | 38.90€ via reliable, fast DHL (colissimo may be used depending on the region) |
| Over 450€ | Free shipping via reliable, fast DHL or la poste — we will recalculate and contact you |
FRANCE
| -1kg | 7€ flat rate via colissimo |
| -2kg | 9€ |
| -3kg | 12€ |
EU+UK.
| -1kg | 18€ colissimo |
| -2kg | 22€ colissimo |
| Over 2kg | 26€ colissimo |
USA other
| -0.5kg | 35€ colissimo or DHL |
| -1kg | 38€ colissimo or DHL |
| -2kg | 53€ colissimo or DHL |
DHL EXPRESS INTERNATIONAL takes about 3-4 days to arrive in each country.
Please allow about 2 weeks for la poste delivery. Although a tracking number is provided, there is no compensation guarantee should anything happen.
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For DHL, the standard compensation without an option is 23 euros per kilogram.
Additional coverage can be added as an option for +12 euros or more (coverage up to 1,000 euros).
↑This coverage can be arranged upon request.
Please contact us when placing your order.
Personal imports and customs duties????
Depending on the parcel, customs duties may apply.
In that case, customs duties are the responsibility of the recipient.
The following is a quote from the DHL website.
Items purchased online for personal use
Customs duties and consumption tax may be charged on items purchased online for the following reasons.
- In most cases, the price of items purchased online does not include customs duties and consumption tax, and these may also not be included in the total shipping cost paid to the online shop.
- When purchasing items online, some or all of the goods may not be shipped from your country of residence, in which case customs duties will apply. Customs duties are charges or taxes imposed on goods transported across international borders.
- If the item is not transported within your own country or within a single customs union such as the European Union, you will be responsible for paying whatever import duties and consumption tax your country's customs authority deems appropriate.
- To ensure that DHL couriers can deliver items that have entered your country or customs union as quickly as possible, DHL pays the customs duties and consumption tax on your behalf to the customs authorities.
- Once the customs duties and consumption tax have been paid in full to DHL, the item will be delivered to you.
- The amount charged depends on the item's country of origin, type of goods, transaction value, and package weight.
When purchasing items online, please be sure to check from which of the following locations the item will be shipped to your address.
- Your country
- Another country
- A country outside your customs union
Note: Different rules apply if the item was purchased for commercial purposes.
ーーーー End of quote
The following is a reference site for customs information:
https://www.customs.go.jp/tsukan/kanizeiritsu.htm
Important notice regarding email addresses.
We always reply to orders and inquiries we receive.
If you have not received a reply from us, please check your spam folder or your email settings.
We kindly ask that you set your email to accept messages from computers, or place your order using a computer email address.
We apologize for any inconvenience and appreciate your understanding.