Shopping flow

From ordering to shipping

Please be sure to read before ordering.

.fr à l'è poque The product of "Pointe F Ale Arepoque" was purchased at the flea market in France.
All are one-of-a-kind vintage and antique items, so there may be some scratches and dirt.
Personally, I like the feeling that old people used carefully and left well, rather than the "perfectness" of new ones, so scratches and stains are also good for old ones. I am interpreting it. We hope that you will enjoy this feeling that cannot be achieved with the current product.
Even so, I will try to upload or specify the condition as much as possible with an image.
If you have any questions, please contact us before ordering.
* The "weight" described in the product details is not the weight of the product, but the weight after packing. Please refer to the guideline for shipping.
Thank you for your understanding of vintage and antique products.

These days, only a few people,
There are some who cancel the order by fading out without contacting us, and some who cannot contact us after a month's reserve.
Unlike the face-to-face method, we believe that "contact" is the only way to build mutual trust.
We will show our sincerity so that our shop can be trusted, so we hope that you will deal with us with the minimum conscience.
If you have such a case before, we may refrain from dealing with "1 month reserve" or the transaction itself.
Although it is a very painful content, we give priority to those who regularly use it and those who treat it in good faith, after understanding the product nature of one-of-a-kind items and the meaning of selling on the Internet. It will be a request. Thank you for your understanding.

Shopping procedure

When you find a product you like, click the shopping cart button to enter the order form.
Please order according to the order form.
Registered mail is one product. If you wish, please order from the cart in the same way as the product. (There is a button under the product details page.)
After our shop confirms the order mail, we will reply with the remittance destination information by e-mail. If you do not receive the reply email within 4 days, please email us again. The email may not have arrived here.
We will check the product inventory and contact you about the settlement of accounts.
In the case of transfer, we will ship the item after confirming payment, and in the case of paypal, after confirming the procedure. Please make payment within 7 days after the order is completed.

There is a time difference of 7 hours (8 hours during daylight saving time) between Japan and France.
If you have a contact with your mobile email address, we may contact you in the middle of the night in Japan. Thank you for your understanding.

***** What is the product after ordering? ?? *****
When you reply the confirmation email, it will be "merci vendu" on the system.
You can cancel within 3 days after the "merci vendu" screen is displayed.

About cancellation

Please cancel your order within 3 days after receiving the confirmation email.
We cannot accept cancellations after payment. note that.

About returns

Basically, we do not accept returns.
All products are old ones, so there is almost no condition like new ones.
It will also be impossible to notify the status according to all usage conditions.
Please purchase after understanding the antiques. If there is any damage due to trouble during shipping, please send us a photo of the target product. You can return it.
Also, if you receive a different product due to our inadequacy, please contact us. We apologize for the inconvenience. We will start the procedure immediately.

Estimated shipping date

* We will ship twice a week in the first half and the second half.

Either one will be shipped on the next day of the week.
It will take about 5 days for the item to arrive.

* We do not accept gift wrapping.

In consideration of environmental issues, we do not overpack to improve the appearance.
Except for shipping bags and scotch, we use recycled and antique waste as much as possible.

Important notice of email address.
At our shop, we will always reply to your orders and inquiries.
If you do not receive a reply from our shop, if it is in a junk e-mail, or please check your e-mail settings.
Once again, Please set to receive emails from your computer, or use your computer's email address. Thank you for your order.