New product updates + shipping information
New product update and shipping dates
New product update
Every day at 9:00pm Japan time.
shipping
It is held twice a week, on Mondays or Tuesdays, and Thursdays or Fridays.
Note: The schedule may change depending on the nature of patrols.
For purchases over 150 euros, shipping is a flat rate of 25 euros worldwide via DHL.
For purchases under 150 euros, the shipping fee is a flat 20 euros when using La Poste.
In France, you can use Colissimo only and it costs a flat rate of 7€.In EU prefectures, for orders over 150€, it's 20€ for DHL or 10€ for Colissimo.
== ...
To Japan and the rest of the world
| Orders under 150€ | 17€ with La Poste services Petit Packet or Delivengo |
| Over 150€ | Fast and reliable DHL shipping for 25€ (colissimo may be used depending on the region). |
| Over 300€ | Fast and reliable DHL shipping for 20€ (colissimo may be used depending on the region). |
| Over 400€ | Free shipping with fast and reliable DHL |
FRANCE
| - | 7€ forfaitaire en colissimo |
| Achats de plus de 150€ | Livraison gratuite |
EU europ etc.
| - | 15€ flat rate at colissimo |
| Purchases over €150 | 10€ flat rate at colissimo |
| Purchases over €250 | Free shipping on colissimo |
*If you prefer, DHL will cost 25€
DHL EXPRESS INTERNATIONAL arrives in about 3 to 4 days to each country.
It will take about two weeks for the item to arrive via La Poste, and although there is a tracking number, there is no guarantee in case anything happens.
== ...
Petit wholesale parcels will be charged shipping by weight as usual.
If your order contains a mix of small wholesale and regular purchases, small wholesale shipping charges will apply.
↓The following are shipping fees for small wholesale↓
To Japan and the rest of the world
Shipping by DHL (unit: kg)
- –1.49kg 40€
- 1.5kg–2.49kg 54€
- 2.5kg–4.99kg 75€
- 5.0kg-9.99kg 95€
FRANCE
pour la france ça part par colissimo sans signature
- –0.9kg 9€
- 1.0kg–1.99kg 10€
- 2.0kg-4.99kg 16€
- 5.0kg–9.99kg 25€
EU europ etc.
|
colissimo
|
DHL
|
With DHL, the cost of insurance without options is 23 euros per kilo.
Additional compensation can be added as an option starting from +12 euros (up to 1000 euros).
↑This guarantee can be provided upon consultation.
Please contact us when placing your order.
What about customs duties for personal imports???
Depending on the package, customs duties may be charged.
In this case, customs duties will be the responsibility of the recipient.
Below is a quote from the DHL website:
Products purchased online for personal use
Duties and taxes may be charged on online purchases for the following reasons:
- In most cases, the price of an item purchased online does not include duties and taxes, and they may not be included in the total shipping cost you pay to the online shop.
- When you buy products online, some or all of the products may not leave your country and may be subject to customs duties, which are levies or taxes imposed on goods transported across international borders.
- If the goods are not transported domestically (in your country) or within a single customs union such as the European Union, you will be responsible for paying any import duties and taxes that the customs authorities in your country deem appropriate.
- To ensure that your DHL courier delivers your goods as quickly as possible once they have entered your country or customs union, DHL will pay any duties and taxes levied on those goods to the customs authorities on your behalf.
- Once all duties and taxes have been paid to DHL, the goods will be delivered to you.
- The amount charged depends on the shipping location, type of item, transaction value, and package weight.
When purchasing products online, please make sure you check which of the following locations your product will be sent to:
- Your Country
- Other countries
- Outside your customs union
Note: If you purchase products for commercial purposes, different rules apply.
---End of quote
The following customs reference site
https://www.customs.go.jp/tsukan/kanizeiritsu.htm
Important information about email addresses.
We always respond to all orders and inquiries we receive.
If you do not receive a reply from us, please check if it has gone into your spam folder or check your email settings.
Once again, please make sure to set your order to receive emails from a computer, or order using your computer's email address .
We apologize for the inconvenience, and thank you for your understanding.