New Arrivals & Shipping Information

New Product Updates and Shipping Days

New Product Updates

Every day at 21:00 Japan time.

Shipping

Shipments go out every Monday or Tuesday, and Thursday or Friday, twice a week.
Note: Days may vary depending on our patrol schedule.

Items are shipped worldwide from France.

=============================

To Japan and rest of the world

-0.5kg 17.90€ via la poste — tracking number included, no insurance
-1kg 28.90€ via reliable, fast DHL (colissimo may be used depending on the region)
-2kg 38.90€ via reliable, fast DHL (colissimo may be used depending on the region)
Over 450€ Free shipping via reliable, fast DHL or la poste — we will recalculate and contact you

FRANCE

-1kg 7€ flat rate via colissimo
-2kg 9€
-3kg 12€

EU+UK.

-1kg 18€ colissimo
-2kg 22€ colissimo
Over 2kg 26€ colissimo


USA other

-0.5kg 35€ colissimo or DHL
-1kg 38€ colissimo or DHL
-2kg 53€ colissimo or DHL

DHL EXPRESS INTERNATIONAL takes about 3-4 days to arrive in each country.

Please allow about 2 weeks for la poste delivery. Although a tracking number is provided, there is no compensation guarantee should anything happen.

===================================

For DHL, the standard compensation without an option is 23 euros per kilogram.
Additional coverage can be added as an option for +12 euros or more (coverage up to 1,000 euros).
↑This coverage can be arranged upon request.
Please contact us when placing your order.

  Personal imports and customs duties????     
Depending on the parcel, customs duties may apply.
In that case, customs duties are the responsibility of the recipient.

The following is a quote from the DHL website.

Items purchased online for personal use


Customs duties and consumption tax may be charged on items purchased online for the following reasons.

  • In most cases, the price of items purchased online does not include customs duties and consumption tax, and these may also not be included in the total shipping cost paid to the online shop.
  • When purchasing items online, some or all of the goods may not be shipped from your country of residence, in which case customs duties will apply. Customs duties are charges or taxes imposed on goods transported across international borders.
  • If the item is not transported within your own country or within a single customs union such as the European Union, you will be responsible for paying whatever import duties and consumption tax your country's customs authority deems appropriate.
  • To ensure that DHL couriers can deliver items that have entered your country or customs union as quickly as possible, DHL pays the customs duties and consumption tax on your behalf to the customs authorities.
  • Once the customs duties and consumption tax have been paid in full to DHL, the item will be delivered to you.
  • The amount charged depends on the item's country of origin, type of goods, transaction value, and package weight.


When purchasing items online, please be sure to check from which of the following locations the item will be shipped to your address.

  • Your country
  • Another country
  • A country outside your customs union

Note: Different rules apply if the item was purchased for commercial purposes.

ーーーー End of quote

The following is a reference site for customs information:
https://www.customs.go.jp/tsukan/kanizeiritsu.htm


Important notice regarding email addresses.


We always reply to orders and inquiries we receive.
If you have not received a reply from us, please check your spam folder or your email settings.
We kindly ask that you set your email to accept messages from computers, or place your order using a computer email address.

We apologize for any inconvenience and appreciate your understanding.