New product updates + shipping information
New product update and shipping dates
New product update
Every day at 9:00pm Japan time.
shipping
It is held twice a week, on Mondays or Tuesdays, and Thursdays or Fridays.
Note: The schedule may change depending on the nature of patrols.
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To Japan and the rest of the world
| -0.5kg | 17.90€ la poste with tracking number, no guarantee |
| -1kg | Fast and reliable DHL shipping for 28.90€ (colissimo may be required depending on the region). |
| -2kg | Fast and reliable DHL shipping for 38.90€ (colissimo may be required depending on the region). |
| Over 450€ | Free shipping with fast and reliable DHL. We will contact you and recalculate the shipping cost. |
FRANCE
| -1kg | 7€ forfaitaire en colissimo |
| -2kg | 9€ |
| -3kg | 12€ |
EU+UK.
| -1kg | 18€ colissimo |
| -2kg | 22€ colissimo |
| 2kg- | 26€ colissimo |
USA other
| -0.5kg | 35€ colissimo or DHL |
| -1kg | 38€ colissimo or DHL |
| -2kg | 53€ colissimo or DHL |
DHL EXPRESS INTERNATIONAL arrives in about 3 to 4 days to each country.
It will take about two weeks for the item to arrive via La Poste, and although there is a tracking number, there is no guarantee in case anything happens.
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With DHL, the cost of insurance without options is 23 euros per kilo.
Additional compensation can be added as an option starting from +12 euros (up to 1000 euros).
↑This guarantee can be provided upon consultation.
Please contact us when placing your order.
What about customs duties for personal imports???
Depending on the package, customs duties may be charged.
In this case, customs duties will be the responsibility of the recipient.
Below is a quote from the DHL website:
Products purchased online for personal use
Duties and taxes may be charged on online purchases for the following reasons:
- In most cases, the price of an item purchased online does not include duties and taxes, and they may not be included in the total shipping cost you pay to the online shop.
- When you buy products online, some or all of the products may not leave your country and may be subject to customs duties, which are levies or taxes imposed on goods transported across international borders.
- If the goods are not transported domestically (in your country) or within a single customs union such as the European Union, you will be responsible for paying any import duties and taxes that the customs authorities in your country deem appropriate.
- To ensure that your DHL courier delivers your goods as quickly as possible once they have entered your country or customs union, DHL will pay any duties and taxes levied on those goods to the customs authorities on your behalf.
- Once all duties and taxes have been paid to DHL, the goods will be delivered to you.
- The amount charged depends on the shipping location, type of item, transaction value, and package weight.
When purchasing products online, please make sure you check which of the following locations your product will be sent to:
- Your Country
- Other countries
- Outside your customs union
Note: If you purchase products for commercial purposes, different rules apply.
---End of quote
The following customs reference site
https://www.customs.go.jp/tsukan/kanizeiritsu.htm
Important information about email addresses.
We always respond to all orders and inquiries we receive.
If you do not receive a reply from us, please check if it has gone into your spam folder or check your email settings.
Once again, please make sure to set your order to receive emails from a computer, or order using your computer's email address .
We apologize for the inconvenience, and thank you for your understanding.