New Arrivals & Shipping Information

About New Product Updates and Shipping Dates

New Product Updates

Updated daily at 21:00 Japan time.

Shipping

Shipments go out on Monday or Tuesday, and Thursday or Friday, twice a week.
Note: Schedules may shift slightly due to travel patrol circumstances.

Items are shipped from France to destinations worldwide.

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About Shipping Fees

Shipping fees are determined by the destination and the weight of the package. Please see the Shipping Rates page for the latest rates. You can also check them in your cart.

DHL EXPRESS INTERNATIONAL delivers to most countries within about 3 to 4 days.

La Poste shipments take approximately 2 weeks to arrive. While a tracking number is provided, there is no guarantee in case of any issues.

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With DHL, compensation without an option is 23 euros per kilogram.
Additional compensation can be added as an option for +12 euros or more (coverage up to 1,000 euros).
↑This coverage can be arranged upon request.
Please contact us at the time of ordering.

　　About Customs Duties for Personal Imports??????　　　　　
Depending on the package, customs duties may apply.
In that case, customs duties are the responsibility of the recipient.

The following is a quote from the DHL website.

Items purchased online for personal use

Customs duties and consumption tax may be applied to items purchased online for the following reasons.

  • In most cases, the price of items purchased online does not include customs duties and consumption tax, and these may also not be included in the total shipping cost paid to the online shop.
  • When purchasing items online, some or all of the items may not be shipped from your country of residence, in which case customs duties will apply. Customs duties are charges or taxes imposed on goods transported across borders.
  • If the item is not transported within your own country or within a single customs union such as the European Union, you will be responsible for paying the import duties and consumption tax deemed appropriate by your country's customs authorities.
  • So that the DHL courier can deliver items that have entered your country or customs union as quickly as possible, DHL pays the customs duties and consumption tax to the customs authorities on your behalf.
  • Once the customs duties and consumption tax have been paid in full to DHL, the item will be delivered to you.
  • The amount charged is determined by the shipping origin of the item, the type of item, the transaction value, and the weight of the package.


When purchasing items online, please be sure to check which of the following locations the item will be shipped from to your address.

  • Your own country
  • Another country
  • A country outside your customs union

Note: Different rules apply if the item was purchased for commercial purposes.

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Reference site for customs below
https://www.customs.go.jp/tsukan/kanizeiritsu.htm


Important Notice Regarding Email Addresses

We always reply to orders and inquiries we receive.
If you have not received a reply from us, please check your spam folder or your email settings.
We kindly ask that you set your email to receive messages from a computer, or place your order using a computer-based email address.

We apologize for any inconvenience and appreciate your understanding.